Challenges and Resolutions for Facilities Post Covid / Recommencing

Covid 19 is a bitter pill to swallow for everyone around the world. It took everyone a great deal of effort to get past this crisis, especially the business aspect. However, with time everyone adapts and reshapes. With companies recommencing amidst the pandemic, facility management will be the first set of defense against the virus and to ensure a safe environment for workers and customers. But relying on a manual approach to manage a facility will only soften the defense. A digital way for facility management must be elected and our product E-FACILITO will give you everything you need in this battle against the pandemic.

Here are a few ways our software will help attain normalcy after facilities set to recommence.

Most problems in a facility aren’t discoverable until they demand immediate attention. An approach should be enforced to analyse such problems and get rid of them before they bring complications. Most facilities use a walkthrough approach where technicians take a stroll around the facility to identify such problems. You can’t have a squad of technicians walking around the facility forever to look for signs of trouble. A standardized way must be implemented. Every worker in the facility should be able report a malfunction or a problem. This can be managed through our software with the help of a flagging system which will take the worker’s requests and immediately deliver them to the responsible department to tackle the problem. This will save time and cost effectively. 

Facilitating a contactless workplace experience is a major challenge for FM. It needs a strategy that companies cannot acquire through a manual facility management process. A digital entry and exit solution should be opted to ensure a hygienic, contactless way for workers to register themselves at the workplace to reduce the need for interaction. Our software offers a customisable module that fits as per company’s requirement. 

Tons of people visit malls, supermarkets and hotels and it expands the need for intense and multiple rounds of cleaning and sanitizing on most contact surfaces. Our software is the best way to ensure such activities are adhered to. Our software enables FM teams to create diverse forms, automate workflows and send daily sanitization reports which makes sure that measures against covid 19 are undertaken in the most efficient and effective way possible.

It’s gonna be tough to make a comeback. Companies will require every bit of support they can get to thrive again. Fight smart because tough challenges require smart solutions and our software is that smart solution for you.

WHY DIGITALIZATION MUST BE BOUGHT TO FACILITIES ?

Majority of facilities rely on a manual approach to manage their establishment. In today’s era where technology is at its prime and provides every bit of leniency to all aspects in the business world, non-automatic processes aren’t something that would benefit facilities. It’s like carrying a bag of rocks that weighs you down and the more it weighs on you, the slower you’ll prosper.

Covid-19 is not something any of us prepared for and it thrashed the business world in a way which requires the same level of strength to get back into the game. Facility management professionals who currently rely on manual processes will certainly face a great deal of convolutions. Because monitoring Covid protocols and social distancing measures on top of their pre-existing responsibilities will effectively compromise their job. It is unquestionably not a piece of cake to manage a facility manually either. It is tedious and complex, running around premises to ensure everything is accounted for and properly up and running.

Digitalization has finally taken roots in facility management and it has bought a huge contrast. It guides you to reduce time and cost effectively and efficiently. Productivity takes a massive boost as well. Tracking and assigning maintenance requests are easier to do with a facility management software than a pen-and-paper system, it saves you a boatload of time. It offers you to prioritize maintenance issues based on your priority standings. It provides a customized solution for each of your problems which makes it even more convenient for you to work through an issue more efficiently. It allows you to track your employees’ work towards any task, which will constantly keep you apprised. It’s a small investment with a big potential and our software E-FACILITO, will offer you that potential. 

eFacilito saves up to 9 Hours a Day

Problem

One of our listed Prime Clients from the Mall industry faced a lot of issue in managing the tedious task of logging the Retail Store Opening & Closing time on a particular day. Below is the standard process for completing the activity

  • A Mall Executive us assigned to go on rounds starting from the 1st Store to the Last store within the Mall
  • The executive conducts the first round in the morning to visit each retail Store & note down the opening time on paper by asking the assigned Store Manager.
  • The process of recording Store opening times takes up to 4.5 hours.
  • At night post 10.00 AM, the executive conducts another round to log the store closing time on paper by verifying if the shutter is down.
  • The process of recording Store opening times takes up to 4.5 hours.
  • At Day end, all manually recorded timings are entered into a standard excel template & forwarded to the Operations Team.
  • The operations team analyzes for any deviations/flags in the store opening/closing times to ensure Stores are opened & Closed on-time within the mall.

The entire process manually took alot of time , which otherwise could be used in more productive actitivities.

Solution

With eFacilito – A single Platform to engaging both Retail Stores & Operations Team within the Mall , we managed to automate the entire process by developing the required tools to fulfill the purpose.

eFacilito Dashboard now comes with the Below Portal for retailers to log their Store Opening & Closing time , along with other general functions like Gate Pass , Work Permits , Feedback , Complaints, etc.

As soon as the store is opened, the retail User needs to login to eFacilito & click on Punch IN Button to Log their Store Opening time.

Before Closing the Store, the retail User needs to login to eFacilito & click on Punch OUT Button to Log their Store Closing time. After which the user can shutdown his store and leave.

The Last Punch-IN & Punch-OUT Label will get reset at Day-end & will be available the next day to log Latest Store Opening & Closing timings.

Conclusion

With eFacilito we managed to streamline a decade long process within the Mall , allowing Both Retailers & Operations Team get the best of our eFacilito.

The effort , cost & time in conducting the same process manually is now reduced upto 95%.

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Will malls recover from coronavirus ?

This Covid-19 continues to be humanity’s largest disruptor of businesses and life, lately, it is the understatement. Aside from producing an overpowering sense of warning, anxiety, and nervousness, it’s seriously impacted opinion in regards to the majority of commercial transactions. Amid the international increase of internet and multi-channel advertising, and their impact on retail, such as malls, even the Coronavirus meltdown is going to be a powerful game-changer for retail throughout the globe.

The objective of this blog is to provide a strategy for resuming our mall retails stores post-COVID-19 lockdown. It also provides a framework for social distancing, right sanitization guidelines, workplace norms, among others, to ensure safety and hygiene for internal and external customers, which will remain of utmost importance post lockdown.

Implement a WASH policy i.e. Water, Sanitization, and Hygiene

  • Installation of sanitization products, and preventive guideline posters at all entry and exit points.
  • Stores, and entry doors to have Thermo-Guns and screen all personnel and customers for checking body temperatures.
  • Provide PPE kits, Bio-Degradable gloves, masks to all staff, including back-office staff.
  • Making wearing masks mandatory.
  • Installing hand rub dispensers at prominent places around the store & making sure the dispensers are regularly refilled.
  • Sanitization of all highly touched surfaces at least once every 3 hours.
  • Using drop-down banners, signs, and posters around the store to remind staff and customers of the risks of COVID-19 and measures necessary to stop its spread.